Privacy Policy

Introduction

Welcome to Cheqq. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Profile picture (optional)
• Authentication credentials

Search Data

When you use our search services, we collect:

• Search queries and conversation history
• Search results and interactions
• Preferences and settings
• Location data (if you choose to share it)

Usage Information

We automatically collect certain information about your device and how you interact with our service:

• Device information (browser type, operating system)
• IP address and general location
• Usage patterns and preferences
• Performance and diagnostic data

Browser Extension Data

If you use the Cheqq Browser Extension, we process specific data points to facilitate price comparisons:

• Page Content & URLs: We process the URL and details of product pages you visit to identify items and find better prices. We do not track, store, or collect your general browsing history or activity on non-product websites.
• User Activity: We collect anonymous usage data including clicks, mouse positions, and interaction patterns to analyze extension performance and improve the user experience. This data helps us understand how features are used and identify areas for improvement.
• Location context: We infer your approximate location (country/region) from your browser language settings and the websites you visit to ensure price comparisons match your local currency and shipping availability. We do not track your real-time device location (GPS).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our search services
• Personalize your search experience and results
• Save your search history for easy access
• Communicate with you about your account and our services
• Detect, prevent, and address technical issues and abuse
• Analyze usage patterns to improve our service
• Comply with legal obligations

Data Storage and Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information:

• Data is encrypted in transit using SSL/TLS
• Passwords are hashed and never stored in plain text
• Regular security audits and updates
• Access controls and authentication mechanisms
• Data is stored on secure cloud infrastructure

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who help us provide our services (e.g., cloud hosting, authentication services)
• AI Services: Search queries may be processed by AI providers to generate search results and recommendations
• Legal Requirements: When required by law or to protect our rights and safety

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your search history and data
• Opt-out: Disable location sharing and personalization features

To exercise these rights, please contact us through your account settings or via email.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you signed in
• Understand how you use our service
• Improve performance and user experience

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@cheqq.com